Privacy Policy

Privacy Policy for Friedman Services (Sample for Service/Electrician Business)

Effective Date: October 16, 2025

This Privacy Policy outlines the practices of Friedman Services (the "Company," "we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our website or engage our services (e.g., electrical work, maintenance, etc.).

1. Information We Collect

We collect information necessary to provide and manage our services, which you voluntarily provide to us:

Contact Information: Name, email address, physical address (for service calls), and phone number.

Service Details: Information about the nature of the service request, property access details, and project history.

Payment Information: Payment card details or banking information, which are processed securely through a third-party payment processor (we do not store sensitive payment data on our servers).

Communication Data: Records of communications via phone, email, or online forms.

Information Collected Automatically (Usage Data): When you visit our website, we may automatically collect standard non-personal information:

Your IP address, browser type, operating system, and referral website.

Information collected via Cookies and Tracking Technologies to analyze website usage, improve our service, and track marketing campaign effectiveness.

2. How We Use Your Information

We use the collected information for the following primary purposes:

To provide, schedule, and manage the requested services (e.g., dispatching technicians, sending appointment confirmations).

To process payments, invoicing, and manage your account.

To communicate with you about your service requests, project updates, and warranty information.

To send marketing and promotional messages about new services or offers (you can opt-out at any time).

To comply with legal obligations, enforce our contracts, and protect our rights and property.

3. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal information to third parties for their direct marketing. We may share information with:

Service Providers: Third-party companies that perform services on our behalf, such as payment processors, website hosts, and scheduling software providers. These parties are restricted from using your personal information for any purpose other than to provide service to us.

Legal Requirements: If required by law, subpoena, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of the Company, our customers, or the public.

4. Data Security and Retention

We employ industry-standard measures to protect your personal information. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., for accounting and legal purposes).